ab356 Responsible Gaming
At ab356, we believe that gambling should always be a form of entertainment — never a source of financial stress or personal hardship. This page outlines the tools, resources, and support available to every player in Bangladesh to help you stay in control of your gaming activity at all times.
Six Pillars of Responsible Gaming at ab356
ab356 has built responsible gaming into the core of its platform — not as an afterthought, but as a fundamental commitment to every player across Bangladesh. Here are the six principles that guide every responsible gaming decision we make.
If you feel that gambling is negatively affecting your life, you can request a self-exclusion period of 30 days, 3 months, 6 months, 12 months, or permanent exclusion. During this period your account will be suspended and you will not be able to access the platform.
Set daily, weekly, or monthly deposit limits on your ab356 account to ensure you never spend more than you are comfortable with. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period before they become active.
Take a short break from gambling with ab356's time-out tool. Choose a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account remains open but you cannot place bets, play casino games, or make deposits.
Set a maximum net loss limit on a daily, weekly, or monthly basis. Once your loss limit is reached, ab356 will automatically prevent further betting or gameplay until the limit period resets. This helps you stay within a budget you have pre-committed to.
Enable session reality checks to receive on-screen reminders at regular intervals — every 30, 60, or 90 minutes — showing how long you have been playing and your net session result. These notifications help you maintain awareness of time and money spent.
Our responsible gaming support team is available 24 hours a day, 7 days a week via live chat and email at [email protected]. If you have any concerns about your gambling behaviour or the behaviour of someone you care about, please reach out — we are here to help.
Take Control with ab356 Responsible Gaming Tools
Every ab356 player in Bangladesh has access to a full suite of responsible gaming controls directly from their account dashboard. These tools are designed to be simple, effective, and immediately actionable.
Request a formal self-exclusion from your ab356 account for a period of 30 days, 3 months, 6 months, 12 months, or permanently. During self-exclusion, your account is suspended, all marketing communications are stopped, and you will not be able to log in or deposit. Reactivation of a permanent exclusion requires a minimum 12-month wait and a formal review by our responsible gaming team.
Immediate EffectSet a maximum amount you can deposit into your ab356 account per day, per week, or per month. You can set limits in Bangladeshi Taka (৳), starting from ৳500. Any request to decrease your deposit limit takes effect immediately. Any request to increase your deposit limit is subject to a mandatory 24-hour review period before the new limit is applied — this protects you from impulsive limit increases during a gaming session.
Always AvailableNeed a short break? Use the time-out feature to temporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. During a time-out you cannot log in, deposit, or place bets. Your existing account balance is preserved and will be available when the time-out expires. Time-outs cannot be reversed early — they are designed to give you a genuine, uninterrupted break from the platform.
Cannot Be Reversed EarlySet a daily, weekly, or monthly net loss limit so that ab356 automatically pauses your account once the threshold is reached. Combine this with session reality check notifications — set to trigger every 30, 60, or 90 minutes — to stay fully aware of your time and spending throughout every session. These tools work together to create a structured, budget-conscious gaming environment tailored to your preferences.
Automatic AlertsStrictly 21 and Above
ab356 operates exclusively for adults aged 21 and above. This is a non-negotiable requirement. We conduct mandatory age and identity verification on every account before any withdrawals are processed, and we may request additional documentation at any point during the account lifecycle.
How ab356 Verifies Age
- Registration Check: All players must confirm they are aged 21 or above during the account registration process. Providing false information is a breach of the Terms & Conditions.
- KYC Document Verification: Before a withdrawal is processed, every player must submit a valid government-issued ID (National ID card or passport) showing their date of birth. Documents are reviewed by our verification team.
- Ongoing Monitoring: ab356 monitors account activity for behavioural patterns that may indicate underage use. Accounts flagged for review are suspended until verification is complete.
- Parental Controls: We encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites, including ab356. Tools such as Net Nanny and Gamban are available for this purpose.
- Third-Party Verification: Where necessary, ab356 may use third-party identity verification services to cross-check age and identity details provided at registration.
Signs That Gambling May Be Becoming a Problem
Problem gambling can affect anyone, regardless of income, age, or experience. Recognising the early signs is the first step toward getting help. If you answer "yes" to several of the questions on the right, we strongly encourage you to use ab356's self-exclusion or time-out tools and to seek professional support.
Self-Assessment: Ask Yourself These Questions
How to Request Help from ab356
If you believe that gambling is becoming a problem for you or someone you care about, you can request support from the ab356 responsible gaming team at any time. Here is exactly how to do it.
Our dedicated responsible gaming team is separate from the general customer support queue and operates 24 hours a day, 7 days a week. All enquiries are handled with complete confidentiality.
Email [email protected] with the subject line "Responsible Gaming — Support Request". Include your registered username and a brief description of what you are experiencing. We will respond within one hour.
Log in to your ab356 account and open the live chat from the account dashboard. Tell the agent that you have a responsible gaming concern — they will immediately escalate you to a specialist team member.
From your account's Responsible Gaming settings, you can activate deposit limits, loss limits, time-outs, and self-exclusion directly without needing to contact support. Changes take effect in real time.
ab356 strongly encourages any player experiencing problem gambling to seek professional support alongside our platform tools. Speak to a trusted person in your life — a family member, friend, doctor, or counsellor — about what you are going through.
Dos and Don'ts for Responsible Gambling
- Do set a gambling budget before you start playing and stick to it, regardless of the outcome.
- Do treat gambling as entertainment, not as a way to earn money or solve financial problems.
- Do take regular breaks during gaming sessions. Use the reality check feature to remind yourself.
- Do keep track of how much time and money you spend on gambling each week.
- Do reach out to ab356 support or a professional if you feel gambling is negatively affecting your life.
- Do not gamble with money that is set aside for essential expenses such as rent, food, or utility bills.
- Do not chase losses by placing larger bets in an attempt to recover what you have lost. Accept losses as the cost of entertainment.
- Do not gamble when you are feeling emotionally distressed, anxious, depressed, or under the influence of alcohol.
- Do not borrow money from friends, family, or financial institutions to fund gambling activity.
- Do not allow gambling to interfere with your work, family responsibilities, or social relationships.
Play Responsibly with ab356
ab356 is committed to being Bangladesh's safest and most player-friendly gaming platform. Set your limits, use our tools, and enjoy cricket betting, live casino, and slots as entertainment — always within your means. For adults aged 21 and above only. Deposits from ৳500 via bKash and Nagad.